FAQs
More FAQs- How long will the restoration project take?
- How do I keep track of non-restorable items after a fire at my business?
- What will you do with the area rugs at my office?
Depending on the scope of the project and the amount of damage to your home and its contents, the restoration process may require several phases before completion. A thorough evaluation and assessment of all damage will be done before the estimate of a completion date can be established. Through it all, your ServiceMaster Restore Project Manager will communicate details to you and your Insurance Provider clearly and effectively, to make the process seamless.
We recommend you make a list of your facility’s items that are deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.
Rugs damaged by water will be taken to our warehouse for special treatment and care. They will need to be dried carefully to minimize bleeding of colours and discolouration. Your rugs will be dried, cleaned and returned to your offices after the complete drying of the rest of your property is completed.