FAQs
More FAQs- What are some of the benefits to using SRM?
- What will you do with the area rugs at my office?
- Who is responsible for paying for the service?
Here are some ways we stand apart from other recovery management services:
- Comprehensive pre-loss agreements
- Scalable network response
- Unparalleled resources
- Smartphone app that provides advanced weather notifications
- Equipment staging in dangerous weather situations
- Post-storm damage assessment and emergency tarping and board up
- Centralized management to handle your multiple facilities across Canada
Rugs damaged by water will be taken to our warehouse for special treatment and care. They will need to be dried carefully to minimize bleeding of colours and discolouration. Your rugs will be dried, cleaned and returned to your offices after the complete drying of the rest of your property is completed.
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.