Overall the quality of the work was good. My issues stem from 1. Communication. I had setup Monday-Friday to complete the job. However they didn't show up on the Friday to complete the job citing "the carpet needs to be replaced before finishing". However it was determined the carpet didn't need to be replaced the week prior....the result was a 10 day delay in completion. 2. Depicted in my picture is the breakoff blade from a utility knife that I found in the carpet. Thankfully I found it before it sliced someone (I have a dog and a 3 year old in the house).
ServiceMaster of Winnipeg uses deceitful tactics to strain as much money as possible from the homeowner’s insurance allocation. We had approximately 1 inch of water in the central area of our basement due to sump pump failure.We immediately contacted our insurance company and 2 representatives from Service Master of Winnipeg were sent to our home. They analyzed the small flood and concluded that our $30,000 insurance coverage would not be enough to cover our needs. They did nothing to prevent secondary damage such as putting furniture on blocks, saving doors, popping off baseboards and casings, rolling back carpet, etc. There was no discussion about limits or stages of restoration. Instead this company waited 5 days to commence emergency service. That was enough time to allow the water to seep towards the extremities of our basement and into our furniture, baseboards, doors, casings, drywall, built in cabinets. A strong musty smell was developing in the basement. Everything was getting ruined. Two days later without permission from our insurance company or us and without an appointment, a group of service master employees, claiming to be the content crew, came to our home and started emptying some drawers, rummaging through valuables in night stands and dressers, boxing some of our items, tagging some of our furniture, removing some clothing from closets. They partially did all of this unnecessary work for 2 days, then left. None of our contents were ever removed from our property. Many false charges were put on our bill. Contaminated good were left amongst clean undamaged goods.Some items were boxed. Many items were left as is. My husband and I are seniors and had to remove the contaminated items ourselves, put boxes in the garage, and then try to rebuild our destroyed basement with very little money left over in our $30,000 coverage. In conclusion, ServiceMaster of Winnipeg is a scam, deceitful, and unprofessional. They care more about their monetary gains and very little about the homeowner. We have compared their service fees to other companies and the difference in cost is exorbitant. -
Unfortunately had a small fire in my rental condo but ServiceMaster (Holly & Bob) have been absolutely fantastic to work with. The emergency portion was finished very quick and am moving forward to have the complete restoration completed by them. Very professional and keep you in the loop and updated on the entire process. God forbid anyone has to go through this or some other emergency but I would certainly highly recommend ServiceMaster to anyone in a tough position.
I had work done through Service Master and SS Plumbing via Wawanesa and my pocket book .. all I can say is run . It has been about three years since the company did their shoddy work and we are still suffering to this day. Let’s just say two leaks under the sink that ruined the new vanity , and a leaky toilet that caused a new claim in the main bathroom and also the basement bathroom Along with this a poorly installed wall in the tub which was removed and installed over and over again and resulted in more leak damage … which I am just going to have to repair right now.Havivg to call Shodoor to remove and install the shower doors they they installed theee years ago… yes costs me 350 last week Just imagine, two leaks in sink area , leak in toilet / major and leak in shower wall .. all was installed by professional plumbers though Service Master . It is no wonder the company was sold off to others , just hope they can revive the name brand . And yes, I have many many photos !
They came out very quickly and were quite informative on how to resolve the issue and the timing of the repair required
Mitch and Mike were great. They were very pleasant and friendly and did an excellent job
Great team, did want they said they were going to do. Had a small leak in my basement , great communication , quick response to my concerns , trades that knew what they were doing , fantastic project management , pulling everything together and staying on course to completion .. I always knew who was coming and when they were coming .. and they turned up on time ! Would have no hesitation at all recommending the entire team
The team at ServiceMaster is Fantastic at what they do! I would recommend them to everyone.
It took a whole year to gut my bathroom. They thought I would use them for the restoration part but after waiting a year. I was afraid I would have to wait another year. So I hired someone else.
Had a house fire 3 yrs ago. We were told to keep the items we wanted to keep into a keep sake area and we TOLD them and the manager it would be the items we wanted to salvage. They returned back the items that looked like they werent interesting and never gave back the expensive items such as branded bags, shoes etc. Honest experience and very questionable.